Understand Free, Starter, Pro, and Business Plans
You know which operational features are available on Free and when a paid feature needs an active subscription.
On this page
See current asset limits and which workflows require an active Starter-or-higher subscription.
Before you start
Role needed: any signed-in member. Ask an Owner if an action is unavailable.
Free: up to 25 live assets
Free includes unlimited users, QR labels and scan, check-in/check-out, optional due dates and checkout reminders, categories and locations, reactive issues and one-time maintenance, asset photos and existing barcodes, fixed reports, and CSV import for Owners/Admins within the asset and 5,000-row limits.
Starter: 500 assets; Pro: 2,500; Business: 10,000
Current prices are Starter $15/month or $150/year, Pro $35/month or $350/year, and Business $70/month or $700/year. These plans share the same paid feature set; capacity and support positioning distinguish the higher plans.
Know what active Starter or higher adds
An active paid subscription adds filtered CSV export, starting new Physical Inventory Audits, creating new recurring-maintenance schedules, and maintenance reminder emails. Paid features remain locked if the subscription is inactive.
Check the current Enterprise option
Enterprise is custom. Use OrbitEquip's pricing or contact page for current plan discussions; do not assume a different feature set from the paid capabilities listed above.
Tips
Keep in mind
Troubleshooting
A paid action is unavailable even though the organization has a paid plan.
Check: Review both the plan name and subscription status on Billing.
Fix: Ask the Owner to review the account's current Billing page and contact OrbitEquip support if the displayed status appears wrong.
Still stuck? Contact OrbitEquip support.