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Plans, Billing & Access

Review Your Plan on the Billing Page

The organization Owner can review the current plan state and use the billing controls actually shown for that account.

BeginnerAbout 3 minReviewed Oct 3, 2026
Owner

See the current plan, subscription status, asset count, and the billing controls available to the Owner.

Before you start

Role needed: Owner. Ask an Owner if an action is unavailable.

1

Open Billing

Sign in as the organization Owner and choose Billing in the app navigation. Admins and Workers can see an access restriction instead of billing controls.

Example Free-plan billing page and current plan cards. No billing action was selected.
2

Review current plan and status

The page shows the plan and subscription status and the current live asset count. Compare the plan cards and their asset capacities with the current organization need.

Review the displayed plan and subscription status; no payment or billing action is shown.
3

Use the available billing action

If Manage Billing is shown, it opens the account's billing portal. Otherwise, use the plan options displayed on the page. Follow only the controls and terms presented there.

Tips

Keep in mind

Troubleshooting

Billing says access is restricted.

Check: Confirm the signed-in member is the organization Owner.

Fix: Ask the Owner to open Billing and review the account.

Still stuck? Contact OrbitEquip support.