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Troubleshooting

Free Plan Asset Limit Reached

The Owner/Admin knows how many live assets remain under Free or can review an appropriate capacity plan.

BeginnerAbout 3 minReviewed Oct 3, 2026
Owner or AdminAvailable on Free
On this page

Understand the 25-live-asset limit and choose the right next step before adding more tools.

Before you start

Role needed: Owner or Admin. Ask an Owner if an action is unavailable.

Plan needed: This task is available on Free. Existing records may remain available after a downgrade; see the plan guide for details.

1

Check the live asset count

Open Assets and review the current organization inventory. Free supports up to 25 live assets; deleted assets are not part of the live count.

Synthetic sample assets illustrate the filters; names and serials are test data.
Example Free-plan billing page and current plan cards. No billing action was selected.
2

Confirm each record should remain live

If an asset no longer belongs in the current inventory, use the normal Delete workflow only when that accurately reflects its status. Deleted assets remain available to restore.

Synthetic example item shown; the Restore action was not selected.
3

Review plan capacity

If the organization needs more live assets, the Owner can review Billing for Starter, Pro, or Business capacity. These plans share the same paid operational features.

Tips

Keep in mind

Still stuck? Contact OrbitEquip support.