CSV Import Was Rejected or Skipped Rows
The import file contains valid rows within the current role, asset, and upload limits.
On this page
Check the file format, required Name values, column mappings, duplicate barcodes, and plan limits.
Before you start
Role needed: Owner or Admin. Ask an Owner if an action is unavailable.
Plan needed: This task is available on Free. Existing records may remain available after a downgrade; see the plan guide for details.
Review the import result
Read the final inserted and skipped counts and the validation messages before retrying.
Correct the file and mapping
Use a comma-separated .csv with a header row. Check that each row has a Name and each source column maps to the intended field. Existing Barcode values must be unique in the organization.
Check role, row, and asset boundaries
Only Owners and Admins can import. Keep an upload within 5,000 rows and the plan's live asset limit; on Free, the limit is 25 live assets.
Retry with only the remaining rows
Remove or correct rows already imported, save a fresh CSV, and repeat the mapping review.
Tips
Keep in mind
Troubleshooting
The import action is not available.
Check: Confirm the member is an Owner/Admin and the organization is within the plan's asset limit.
Fix: Have an Owner review the role and live asset count, then retry the remaining valid rows.
Open related guideStill stuck? Contact OrbitEquip support.