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Maintenance

Update or Resolve a Maintenance Record

The maintenance record shows its current status and the asset reflects whether work remains open.

IntermediateAbout 4 minReviewed Oct 3, 2026
Owner or AdminAvailable on Free
On this page

Move an issue or scheduled task through its supported status choices and review its history.

Before you start

Role needed: Owner or Admin. Ask an Owner if an action is unavailable.

Plan needed: This task is available on Free. Existing records may remain available after a downgrade; see the plan guide for details.

1

Open the asset's maintenance record

Open the asset detail and find Current Maintenance or Scheduled Maintenance. Review the description, due date, and any attached issue photo.

Synthetic example status. The crop excludes the asset QR code and account profile.
2

Choose Change Status

Select Change Status and choose the appropriate state. Issue records use Open, In Progress, and Resolved. Scheduled work uses Scheduled, In Progress, and Resolved.

3

Resolve only after the work is done

Choose Resolved when the maintenance work is complete. Review the asset status and Maintenance History afterward.

Example asset detail header. QR artwork and account profile information are outside the crop.

Tips

Keep in mind

Troubleshooting

Change Status is missing.

Check: Confirm you are signed in as an Owner or Admin.

Fix: Ask an Owner or Admin to update the maintenance record.

Still stuck? Contact OrbitEquip support.