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Physical Inventory Audits

Reconcile Missing or Unexpected Audit Findings

A discrepancy has an explicit recorded decision while the audit's original physical result remains unchanged.

AdvancedAbout 6 minReviewed Oct 3, 2026
Owner or Admin to reconcileAvailable on Free1 prerequisite
On this page

Choose an explicit follow-up after you have checked a fixed audit result.

Before you start

Role needed: Owner or Admin. Ask an Owner if an action is unavailable.

Plan needed: This task is available on Free. Existing records may remain available after a downgrade; see the plan guide for details.

Helpful first:

1

Review the completed audit item

Open Audits, select the completed audit, and review the asset snapshot, physical result, current record, and whether a reconciliation has already been recorded.

Review the fixed Found, Missing, and Unexpected results before choosing a follow-up.
2

Choose Accept Current State when no asset change is needed

Select Accept Current State to record that the current asset records are acknowledged. This does not move or reassign the asset.

Completed results remain fixed while each reconciliation decision is recorded separately.
3

Move only an eligible unexpected asset

For an Unexpected item in a Location Audit, OrbitEquip offers Move to Audited Location only when the item is a live, unassigned asset eligible for that action. Select it and review the confirmation. The confirmation states that this changes only the asset's location; select Confirm Move only when the destination is correct.

Confirm a supported move explicitly after reviewing the discrepancy.
4

Correct custody through Scan

For an Assignee Audit discrepancy, use Correct Custody in Scan and complete the normal check-in/check-out workflow. Do not treat the audit scan as a custody change.

Example phone-browser state where the browser cannot find a camera; Type and Browse remain available.

Tips

Keep in mind

Troubleshooting

The move action is not available.

Check: Confirm the audit is a Location Audit and the item is Unexpected, live, unassigned, and not already reconciled.

Fix: If those conditions do not apply, use Accept Current State or correct the asset through its normal workflow.

Still stuck? Contact OrbitEquip support.